울산대학교 | 천면중교수
본문바로가기
ender

LECTURE

MIS References

IT Service & Management
작성자 천** 작성일 2018-11-22 조회수 127

01. White, S.K., "What is ITSM? Managing IT to Serve Business Needs," CIO, Sep. 27, 2017.

02. White, S.K., "What is Six Sigma? Streamlining Quality Management," CIO, Jun. 12, 2018.

03. White, S.K., "5 Ways Businesses Are Modernizing ITSM," CIO, Aug. 24, 2018.

04. Perkins, B., "What is the Balanced Scorecard? A Framework for Organizational Success," CIO, Aug. 24, 2018.

05. White, S.K., "What is OKR? A Goal-Setting Framework for Thinking Big," CIO, Sep. 4. 2018.

06. van der Pol, H.J., "Stop Talking About Mission, Vision, Strategy and Tactics," CIO, Oct. 16, 2017.

07. White, S., "6 Ways ITSM Automation is Changing Business," CIO, Nov. 30, 2018.