| IT Service & Management | |||||
| 작성자 | 천** | 작성일 | 2018-11-22 | 조회수 | 119 |
|---|---|---|---|---|---|
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01. White, S.K., "What is ITSM? Managing IT to Serve Business Needs," CIO, Sep. 27, 2017. 02. White, S.K., "What is Six Sigma? Streamlining Quality Management," CIO, Jun. 12, 2018. 03. White, S.K., "5 Ways Businesses Are Modernizing ITSM," CIO, Aug. 24, 2018. 04. Perkins, B., "What is the Balanced Scorecard? A Framework for Organizational Success," CIO, Aug. 24, 2018. 05. White, S.K., "What is OKR? A Goal-Setting Framework for Thinking Big," CIO, Sep. 4. 2018. 06. van der Pol, H.J., "Stop Talking About Mission, Vision, Strategy and Tactics," CIO, Oct. 16, 2017. 07. White, S., "6 Ways ITSM Automation is Changing Business," CIO, Nov. 30, 2018.
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MIS References
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