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LECTURE

Business Intelligence

Chapter 02 Business Intelligence Capabilities
작성자 천** 작성일 2009-09-08 조회수 896

1. Lecture Notes

2. Readings:

(01) Anderson-Lehman et al., "Continental Airlines Flies High with Real-Time

      Business Intelligence", MIS Quarterly Executive, 2004.

(02) Carte et al., "Advanced Business Intelligence at Cardinal Health", MIS

      Quarterly Executive, 2005.

(03) Davenport & Harris, "Automated Decision Making Comes of Age" Sloan

      Management Review, 2005, 83~89.

(04) Ferguson et al., "Evolving from Information to Insight", Sloan Management

      Review, 2005, 51~58.

(05) Kaplan & Norton, "The Balanced Scorecard: Measures that Drive

      Performance", Harvard Business Review, 1992, 71~79.

(06) Kohavi et al., "Emerging Trends in Business Analytics", Communication of

      the ACM, 2002, 45~48.

(07) Watson et al., "Real-Time Business Intelligence: Best Practices at

      Continental Airlines", Information Systems Management, 2006, 7~18.

(08) Weiss et al., "Learning from the Internet Giants", Sloan Management

      Review, 2004, 79~84.