Chapter 02 Business Intelligence Capabilities | |||||
작성자 | 천** | 작성일 | 2009-09-08 | 조회수 | 896 |
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1. Lecture Notes 2. Readings: (01) Anderson-Lehman et al., "Continental Airlines Flies High with Real-Time Business Intelligence", MIS Quarterly Executive, 2004. (02) Carte et al., "Advanced Business Intelligence at Cardinal Health", MIS Quarterly Executive, 2005. (03) Davenport & Harris, "Automated Decision Making Comes of Age" Sloan Management Review, 2005, 83~89. (04) Ferguson et al., "Evolving from Information to Insight", Sloan Management Review, 2005, 51~58. (05) Kaplan & Norton, "The Balanced Scorecard: Measures that Drive Performance", Harvard Business Review, 1992, 71~79. (06) Kohavi et al., "Emerging Trends in Business Analytics", Communication of the ACM, 2002, 45~48. (07) Watson et al., "Real-Time Business Intelligence: Best Practices at Continental Airlines", Information Systems Management, 2006, 7~18. (08) Weiss et al., "Learning from the Internet Giants", Sloan Management Review, 2004, 79~84.
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